Melody Chain Necklace 18 Karat yellow Gold, Akoya Pearls

our order will only be ready for delivery upon successful receipt of full payment of the price for the Goods.

We deliver within the UK. We also ship to Europe and the rest of the world. 

UK:                              STANDARD INSURED DELIVERY              Free 

Europe:                       PRIORITY INSURED DELIVERY                Free 

Rest of the World:     PRIORITY INSURED DELIVERY                Free 

If an item is in stock and available for shipping, it will be processed for delivery within 1-2 working days. For UK Standard Insured Delivery, it usually takes around 3 working days to arrive once the item has been sent for delivery; for Europe Priority Insured Delivery, it usually takes 3-5 working days; for Rest of the World Priority Insured Delivery, it usually takes 5 working days or longer.

If an item is not in stock, it will be made to order and the item will usually take 5-8 weeks to become available for delivery. Our representative will contact you with an estimated delivery date. If an item is made sooner than expected, it will be arranged for delivery immediately and you will be notified.

For international shipments outside the European Union, all import duties, sales taxes and/or other import costs as incurred at the point of entry into the country of destination are the customer’s sole responsibility.

Orders placed during non-working days and holiday seasons or when experiencing a high volume of orders can take longer than the allotted time window. Our representative will notify you if the production time is longer than usual.

You should be aware that the delivery period may vary depending on various factors which are often beyond our control. We are not responsible for delays in delivering or supplying the Goods if such delay is caused by an event outside our control. We will contact you as soon as possible to let you know that there will be a delay. We will not be liable for any delays caused by the event or consequential impact you face, but you may contact us to end the contract and receive a refund for the Goods you have paid for but not received. 

If you wish to find out about the shipping schedule of your order, please feel free to contact us.

We reserve the right to refuse sales to and/or the right to cancel orders placed by a customer in violation of this Site’s terms and conditions or as otherwise determined by us.

We require your signature confirmation upon delivery of the Goods for all our orders. 

RETURN & EXCHANGE

Goods returned to us must be contained in our original “ZEEMOU ZENG” packaging and accompanied by the appropriate slip. You may reinforce the packaging with additional packaging for safety. 

If we receive the goods returned by you as new, unworn and in original packaging with original authenticity card and adequate outer packaging for transit protection for the Goods, and without removal of the attached identification tag and hygiene seal and without alteration such as resizing and engraving, we will process your refund within a maximum of 30 days of receiving your returned Goods in the United Kingdom. 

We cannot accept returns of correctly engraved Goods that show signs of wear or use. All of our Goods are checked and packaged by hand in London, UK in order to maintain our standard. Pierced jewellery such as earrings for hygiene and safety reasons will not be refunded or exchanged. 

We do not give cash or credit card refund unless you cancel your order within 14 days (i.e. the cooling-off period) pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and you have complied with our above requirements; we will arrange an exchange or issue a merchandise credit. 

All costs incurred for shipping returned Goods are the sole responsibility of you, the customer, including duty, reclaims on returned Goods, although we will endeavour to assist you with the required paperwork.

If the Goods are returned during the Guarantee Period, we will repair or replace the defective Goods or part of the defective Goods free of charge within a reasonable time after we receive the return, subject to the right charge having been paid for shipping costs. Upon expiration of the Guarantee Period, any repair is subject to a service charge. You should contact us for further details.  

For more information please see: Terms&Condition

ZEEMOU ZENG

ZEEMOU ZENG is an innovative, premium and cutting-edge designer jewellery brand. Founded by Zeemou Zeng in 2017, the eponymous label specialises in distinctive contemporary fine jewellery and modern luxury crystal.

Each of ZEEMOU ZENG’s fine jewellery pieces are inspired by the values of personal freedom and independence.  A ZEEMOU ZENG jewel offers far more than an opportunity to express your personal style. It’s also a talisman, connecting the wearer to their own free-spirit and hidden depths - a truly unique and unforgettable treasure.

ZEEMOU ZENG mixes the traditional with the modern to create directional pieces that have a chic-androgynous aesthetic. The hallmark of a ZEEMOU ZENG piece is the playful movement of gemstones as can be seen in both the Melody and Eye collections.

Studying interior design and architecture in China, Zeng’s natural curiosity awoke to crystal, ceramics, porcelain and precious metals alongside an innate  desire to create jewellery. This fascination  brought Zeemou to the UK where he went on to complete an MA course in Designer Making / Jewellery Design at University of the Arts London (UAL, Camberwell College of Arts).  Later, Zeemou was selected for the Royal College of Art 'Innovation incubator' where he further developed the vision for his own jewellery collection and label. The breadth of Zeng’s design studies greatly influenced the way he approaches design, resulting in unprecedented  and often surprising creations.

Instantly recognised by the industry as an outstanding talent to be watched, ZEEMOU ZENG won:

• IJL(International Jewellery London) Bright Young Gems in 2018.

• Gold Award in the category of Fine Jewellery Boodles Award, at the Goldsmiths’ Craft & Design Awards, known as the UK ‘Jewellery Oscars’, 2019.

• Nominee for Young Jewellery Designer of the Year, UK Jewellery Awards 2019.

• Gold Award in the category of Production Jewellery, and Silver Award in the category of Precious Jewellery at the GC&DC Awards 2020.

• Zeemou named “Young Jewellery Designer of the Year 2020”, UK Jewellery Awards.

It is unquestionably an outstanding achievement to be so recognised by the industry as a fine jewellery new talent.

With a unique take on shapes, materials, texture and - his all-important signature - movement, ZEEMOU ZENG aims to be a fresh voice in the fine jewellery world.  With continual vision and ingenuity, an independent spirit and his chic style, the ZEEMOU ZENG jewellery collection appeals to both men and women. 

The Melody collection combines perfect spheres of pearl, amethyst, green chalcedony and onyx that roll within their setting. When held to the ear, each piece creates a unique chime distinctive to its material. 

The Eye Collection - an all seeing, all understanding eyeball roves the world with a  juxtaposition of gems as the eye rolls. One moment an emerald stares ahead, the next a diamond set in onyx and 18ct gold blinks into view. Eyes return as earrings, necklaces and rings in pearl, ruby, blue sapphire, yellow diamond and kyanite set in yellow, rose or white gold. A good look can easily turn into a dreamy stare with ZEEMOU ZENG’s eye-catching Eye Collection.

Zeemou Zeng’s far-reaching imagination and objective observation as an interior artist meant that a luxury crystal collection made perfect sense.  Inspired by the cut of gemstones, Zeemou Zeng designed a set of crystal glasses that mirrors actual gemstone and diamond cutting techniques. Today, this luxury homeware collection is a key part of the ZEEMOU ZENG DNA.

ZEEMOU ZENG offers a fresh and distinctive take on jewellery and crystal through its unique design, exquisite craftsmanship, and its independent spirit. ZEEMOU ZENG has ambitions to grow and become a global lifestyle brand, epitomising all that is innovative, chic and stylish.

‘I lived away from my parents from an early age, which made me independent, self-reliant and free-spirited.  Deep rooted in my heart is a natural curiosity to explore the world and seek out adventure.’ – Zeemou Zeng